Shipping policy

🚚 Shipping Policy

Processing Time

Each order is carefully prepared in small batches to ensure quality and freshness.

Please allow [2-3 business days] for processing before your order ships. This time includes order verification, hand-packing, and quality checks.

During busy periods or product drops, processing times may be slightly extended. If that happens, we’ll always keep you updated.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and order weight.

Once shipped, typical delivery times are:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping (if available): 2–3 business days

Please note that delivery times are estimates provided by carriers and may vary.

Order Tracking

As soon as your order ships, you’ll receive a confirmation email with tracking details.

Please allow up to 24–48 hours for tracking to update after shipment.

Shipping Carriers

We partner with trusted carriers such as USPS, UPS, and FedEx to ensure your order arrives safely and efficiently.

Carrier selection may vary depending on your order size and destination.

Address Accuracy

Please double-check your shipping address at checkout.

We are unable to take responsibility for delays or lost packages due to incorrect or incomplete addresses entered by the customer.

If a package is returned to us due to an address error, the customer will be responsible for reshipping costs.

Lost, Stolen, or Delayed Packages

Once your order leaves our hands and is marked as shipped, it becomes the responsibility of the carrier.

We are not responsible for lost, stolen, or delayed packages after delivery has been confirmed.

If you experience an issue, we recommend reaching out to the carrier first. We’re also happy to help guide you through next steps if needed.

Damaged Orders

We take great care in packaging your products, but if your order arrives damaged, please reach out within 48 hours of delivery to [your email].

Please include:

  • Your order number
  • Photos of the product and packaging

We’ll make it right as quickly as possible.

Local & International Shipping

We currently ship to [U.S. / select international locations].

For international orders, customers are responsible for any customs fees, duties, or taxes required by their country.

Delivery times may vary depending on destination and customs processing.

Need Help?

If you have any questions about your order, we’re here for you.

management@cmcessentials.com